I.V. Technologies offers depot repair service for all of our infusion pumps. Turnaround usually between 2 and 5 days at a labor + parts rate. Flat rate repair and preventative maintenance contracts are also available per your request. The process begins with issuing you an RMA# then sending your pump to our depot. Our factory trained technicians will first diagnose the problem on our test equipment. Next we'll contact you with the cost to repair your pump (repair estimate). Then, upon your approval, we'll perform the repair and send back in a timely fashion. Finally, we back up our service with a 1 year warranty on all replacement parts.
Please call 1.800.558.1559 or email firstname.lastname@example.org
Alaris / IMED
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Abbott / Hospira